Metcash

Metcash Ltd, a A$15B Wholesale and Distribution company (Food, Liquor and Hardware) in Australia engaged Duco Consultancy to deliver an end-to-end ERP (D365) transformation initiative for its Liquor business in New Zealand in 2017

About the Client

Ageing legacy systems risking business continuity​

High Annual Opex for Support & Maintenance​

Lack of skills availability – Old technology​

Inflexibility in adapting to changing business

20 months (Including Implementation; Proof of Concept and Design Thinking Workshops; requirements and design​; Build​; Deployment​ and Hypercare Support)

Project Parameters

O2C (Product Pricing, Customer Terms, Promotions and Deals, Sales Orders, Fulfillment, Claims and Returns, Invoicing, Account Receivables)​

P2P (Vendor Terms and Rebates, Purchase Orders, Goods Receipt, Supplier Invoices, 3-way matching, Claims and Returns, Account Payables)​

Inventory Management (Stock control, Replenishment, Inventory Count, Valuation)

Warehouse management (Integrate to Dallas WMS in Auckland, implement D365 advanced WMS in Christchurch and Wellington)​

Reporting and Analytics using PowerBI

Extension Scope
  • Advanced Pricing for complex promotions and discounts​
  • Simplified Sales Order for enhanced productivity

Integrations with D365:

  • Warehouse Management System (Dallas) in Auckland​
  • E-Commerce B2B Ordering system (SAP Hybris)​
  • SAP Financials system
  • Third-party Logistics systems (Toll).
The Duco Consultancy Approach

Our team of critical thinkers take on each project with the aim to deliver the best solutions.

Briefing
We listen to you with the goal of providing the solution that works best for you
Idea
Our team works together to theorize the best possible solution in a timely manner.
Processing
Our experts process the theory into practise, implanting the best program for your needs.
Execution
We implement, test, confirm and launch the best possible solution, ready to use!

Briefing

We listen to you with the goal of providing the solution that works best for you

Idea

Our team works together to theorize the best possible solution in a timely manner.

Processing

Our experts process the theory into practise, implanting the best program for your needs.

Execution

We implement, test, confirm and launch the best possible solution, ready to use!

Lessons Learnt
  1. POC was very useful – for stakeholder buy-in and increased business confidence.
  2. Business Led & Tech enabled approach – critical for project success ensuring collaboration across value chain​.
  3. Data migration and testing efforts are key – allow sufficient time and costs​.
  4. Integrate Organisational Change Management into program from start.​
  5. Document executive decisions – to record key project and solution mandates that may change over time​.
Contact Us
Operating across 3 Continents, Duco Consultancy is innovating technology at every corner. Contact us today to learn more about our services and opportunities.
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