Application Support Engineer

Are you passionate about ensuring seamless user experiences? As an Application Support Engineer, you'll be the frontline troubleshooter, providing technical assistance, resolving issues, and optimising performance to keep our applications running smoothly.

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Accountabilities

Provide first-line technical support and resolve issues for client applications.
Document support procedures and solutions for future reference.
Assist in the deployment and configuration of applications.
Participate in on-call rotations to offer support beyond regular business hours when necessary.

Responsibilities

Offer first-line technical assistance and resolve client application issues promptly.
Document support processes and solutions for future reference and optimization.
Assist in deploying and configuring applications to ensure smooth operation.

Skills/Qualifications

1-2 years of experience in a technical support role, preferably in application support.
Basic understanding of Python and Django frameworks.
Familiarity with MySQL databases or other relational database management systems. Flexibility to work occasional evenings or weekends as required.

Operating across 3 Continents, Duco Consultancy is innovating technology at every corner. Contact us today to learn more about our services and opportunities.

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